Towing dispatch software
Dispatch every tow from one live board.
TowTicket gives your dispatchers a real-time board sorted by stage, a fast intake form, one-move driver and truck assignment, and loud alerts on any call nobody owns yet.
- Live lanes: unassigned, en route, on scene, in tow
- Assign driver + truck in one move
- Unassigned calls flagged in red
- Every change logged to the job timeline
The life of a call
From ring to receipt in one continuous track.
An example light-duty tow. Nothing gets re-typed, nothing lives in someone's head.
For owners
Know how the night is going without calling dispatch.
Active calls, unassigned work, today's revenue and average response time—live on the dashboard from any device.
Towing dispatch questions
What is towing dispatch software?
It replaces whiteboards, paper tickets and group texts with one live screen that shows every call, who it's assigned to, and where it stands—so dispatchers, drivers and owners work from the same information.
How fast can a dispatcher enter a call?
TowTicket's intake form asks only for what the job needs: customer, vehicle, pickup, drop-off and service. The job appears on every dispatcher's board the moment it's saved.
What happens to calls nobody takes?
They sit in the Unassigned lane, flagged in red, until someone assigns a driver and truck. Nothing gets forgotten at the bottom of a list.
Do drivers need a separate app?
No. Drivers sign in to the same TowTicket on their phone and see only their assigned jobs, with one big button for the next step.
Does it work on tablets and desktops?
Yes. The same app runs on phone, tablet and desktop, with a dark night-dispatch look by default.
Comparing options? See TowTicket vs TowBook or every TowTicket feature.